Message

class q2_sdk.hq.db.message.MessageRow(element, row_class=None, rename_fields=None)[source]

Bases: TableRow

MessageID: int

From: str

To: str

Subject: str

Body: str

ReceivedDate: str

UnreadByCustomer: bool

HasAttachment: bool

ToUser: bool

AllowReplies: bool

class q2_sdk.hq.db.message.MessageThreadRow(element, row_class=None, rename_fields=None)[source]

Bases: TableRow

Generation: int

MessageID: int

From: str

To: str

Subject: str

Body: str

CreateDate: str

ReceivedDate: str

ExpirationDate: str

ReadDate: str

ParentID: int

ResolvedState: bool

HasAttachment: str

MessageStatus: str

class q2_sdk.hq.db.message.Message(logger, hq_credentials=None, ret_table_obj=None)[source]

Bases: DbObject

Programmatic access to the Q2 database. Not as flexible as a true ORM, but takes the guesswork out of database schemas and ensures safety in the transactions.

Parameters:

logger – Reference to calling request’s logger (self.logger in your extension)
hq_credentials (Optional[HqCredentials]) – HQ Connectivity Information (Defaults to settings file)
ret_table_obj (Optional[bool]) – Flag to return list of LXML elements if False or TableRow objects from DB calls if True (Defaults to settings file)

NAME = 'Message'

REPRESENTATION_ROW_CLASS: alias of MessageRow

add_arguments(parser)[source]: Hook for subclassed DbObjects to add custom arguments.

async get(user_id, serialize_for_cli=False)[source]

Return type:: List[MessageRow]

async get_message_thread(**kwargs)